UPDATE!! PLEASE READ AND BE ADVISED!
***EFFECTIVE AS OF MARCH/2020 DUE TO COVID-19 THERE WILL BE NO RETURNS OR EXCHANGES AT THIS TIME***
We will offer EXCHANGES ONLY! Exchanges will be for the SAME ITEM. Any items worn or damaged will not be accepted. To be eligible for an exchange you must provide proof of purchase. Also, your item must be unaltered, and in the same new condition that you received it, free of stains and odor. It must also be in the original packaging.
- You may exchange merchandise within 3 days of receipt of purchase.
- The shipping and handling fees are non-refundable
- Customers are responsible for all Return/Shipping fees
In the event you would like to exchange and an item is sold out, we will notify you via email to accommodate you with the exchange and further options.
All swimsuits, bodysuits, sale items, and accessories are FINAL SALE and not eligible for exchanges! **NO EXCEPTIONS!!**
Exchanges (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: The Essential Shopper, PO BOX 15401, Houston TX 77220, United States.
To return your product, you should mail your product to: The Essential Shopper, PO BOX 15401, Houston TX 77220, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.